New: Virtual Assistant for Prescription Updates
ProAct now uses a virtual assistant named Phil to send helpful reminders about your mail order prescriptions.
Text messages will come from 315‑325‑8131. This is a legitimate ProAct number—feel free to save it in your phone.
You can reply to these messages for additional help.

A man and a woman looking up information on a computer while holding a calculator.

Mail Order Pharmacy

Convenience at your doorstep.

Choosing to have your maintenance medication(s) filled through mail order saves you monthly trips to the pharmacy. Plus, automatic refills help ensure you won't run out of your medication. On-site licensed pharmacists oversee the entire fulfillment process to make sure your order is accurate and clinically appropriate.

New members: please create a mail order profile.

Create Mail Order Profile

If you have used ProAct, but have never registered for an account, click here.